Lisa is involved in all aspects of the practice, including, compliance, accounting, and business development. Lisa was awarded Practice Manager of the Year and was very proud to also win Practice Manager of the year 2016 at the Dental Awards, Best practice the UK & Best Patient Care the UK, and is now a Judge. Lisa’s knowledge and experience over her last 24 years enables her to support other practice managers in her role as President of The Association of Administrators and Managers, who have members throughout the UK and speaks at a wide range of Dental Events and covers a wide range of topics including, Leadership, Team Building, Complaint handling, Customer Service, patient journey training, and her PM mentorship program. Lisa also provides support to practices across the UK & Ireland through her consultancy, Practice Management Matters. Lisa still works in practice, making her relatable and empathetic to the challenges many practices face.