Inspiring behaviour change in patients can be challenging and frustrating, but if we are to achieve the best oral health outcomes for them, we must persist in our efforts. This session will look at the 4 personality types, teaching you how to adapt your approach to each one. Delegates will learn 3 questions to ask every patient to establish their personality type and find out what makes them tick.

• Understanding human behaviour and personality types
• Understanding the link between personality types oral and systemic health
• Understanding different approaches to OHI depending on personality type.