There is a surprisingly wide variation in how different areas of the law, bodies such as the GDC and CQC, colleagues, patients and ourselves, view the same dental care and how it is delivered. This presentation explains these differences and asks whether we are asking ourselves the right questions when striving for excellence in delivering private dental care for our patients.

• Understand the standard of care that the law requires
• Understand how patients assess the standard of care
• Recognise why the GDC, colleagues and third parties may not share our own self- assessment of the standard of care we provide.